Privacy policy

PRIVACY POLICY – VIRASAT PARAMPARA

Effective Date: 22 October 2026

At Virasat Parampara, accessible at https://virasatparampara.myshopify.com/, we respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Name, email address, phone number, and shipping and billing address.
Order details, products purchased, and transaction information.
Payment-related information processed through our payment service providers.
Device information, browser type, IP address, and website usage information.
Information you voluntarily provide when contacting customer support.

2. How We Use Your Information

We may use your information to:

Process and deliver customer orders.
Confirm payments and process eligible refunds or cancellations.
Send order confirmations, shipping updates, and delivery notifications.
Respond to customer enquiries and provide support.
Improve our website, products, and shopping experience.
Prevent fraudulent transactions and protect website security.
Comply with applicable legal, tax, and regulatory requirements.
Send marketing communications where permitted by law and applicable preferences.

3. Payment Information and Security

Payments made through our website may be processed by third-party payment gateways or payment service providers.

Payment information is handled according to the relevant provider's security procedures and privacy policy. We do not intentionally store complete credit or debit card numbers or CVV security codes on our own systems.

All transactions are subject to payment authorization and verification by the relevant payment provider.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the shopping cart, remember customer preferences, understand website traffic, and improve website performance.

You may manage cookies through your browser settings. Disabling cookies may affect certain website features.

5. Sharing of Personal Information

We may share relevant information with third parties when necessary to provide our services, including:

Shopify and website hosting or technical service providers.
Payment gateways and payment processors.
Courier, shipping, and logistics companies.
Website analytics and security providers.
Government authorities or legal agencies when required by applicable law.

We do not sell customers' personal information to third parties for money.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and tax records, prevent fraud, resolve disputes, and comply with applicable legal obligations.

7. Data Protection

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no electronic storage system or internet transmission method can be guaranteed to be completely secure.

8. Your Privacy Rights

Subject to applicable law, you may contact us to request access to, correction of, or deletion of your personal information.

Certain information may need to be retained where required for legal, tax, accounting, or dispute-resolution purposes.

You may also request assistance with marketing communication preferences.

9. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, or other business functions. These services may process information according to their own privacy policies and terms.

We encourage customers to review the relevant third-party policies before using those services.

10. Children's Privacy

Our website is not intended to collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the request.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website services, or legal requirements. Updates will be published on this page with the revised effective date.