SHIPPING AND DELIVERY POLICY – VIRASAT PARAMPARA

Effective Date: 22 October 2026

At Virasat Parampara, we aim to deliver your orders safely and efficiently. This Shipping and Delivery Policy explains how orders placed through https://virasatparampara.myshopify.com/ are processed and delivered.

1. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation and payment authorization, where applicable.

Orders are not normally processed on Sundays or public holidays. Processing may take longer during sales, festive periods, or due to unforeseen circumstances.

2. Shipping and Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location, courier service, and other operational factors.

Delivery timelines are estimates and are not guaranteed. Remote locations, public holidays, weather conditions, and courier delays may affect delivery.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your order.

Any free-shipping offer will be subject to the conditions displayed on our website at the time of purchase.

4. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment link through email, SMS, WhatsApp, or another available communication channel.

Customers can use the tracking details to check the latest shipment status.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including their full name, phone number, PIN code, and other necessary delivery details.

If an order cannot be delivered because of incorrect or incomplete address information, we may contact the customer to arrange the next steps. Additional delivery charges may apply where permitted by applicable law and disclosed to the customer.

6. Delayed or Lost Shipments

If your order is delayed beyond the expected delivery period, please contact us with your order number.

We will make reasonable efforts to coordinate with the relevant courier service and assist in resolving the issue.

If a shipment is confirmed lost or cannot be delivered, we will review the circumstances and provide an appropriate resolution in accordance with our policies and applicable law.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery, preferably with clear photographs and, where available, an unboxing video.

We will review the complaint and guide you through the applicable return, replacement, or refund process.

Please refer to our Return and Refund Policy for further details.

8. Failed Delivery

If a courier cannot deliver an order because the recipient is unavailable or the address is incorrect, the courier may attempt redelivery according to its procedures.

If the shipment is returned to us, we may contact the customer to discuss reshipping or another appropriate resolution. Any additional shipping charges will be communicated before being applied, where applicable and permitted by law.

9. Order Cancellation

Customers may request cancellation before dispatch by contacting our support team as soon as possible.

Once an order has been dispatched, cancellation may not be possible. Please refer to our Return and Refund Policy for applicable conditions.

If an eligible prepaid order is cancelled, the applicable refund will be processed according to our refund policy.

10. Delivery Locations

We deliver to serviceable locations in India, subject to courier availability and the delivery PIN code provided at checkout.

If a location is not serviceable, we may contact the customer to discuss available options.

11. Contact Information

For questions about shipping, delivery status, or delayed orders, please contact us:

Business Name: Virasat Parampara
Email: springalfashion009@gmail.com
Website: https://virasatparampara.myshopify.com/

Please include your order number in your enquiry so we can assist you more efficiently.

Thank you for shopping with Virasat Parampara.